Last updated May 11, 2022
This privacy notice for Espen Technology Inc.
( "
Company
," "we," "us," or
"our"
), describes how and why we might collect, store, use, and/or
share ( "process" ) your information when you use our services (
"Services" ), such as when
you:
- Visit our website
at http://www.espenev.com , or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales,
marketing, or events
Questions or concerns? Reading this privacy notice will help you understand
your privacy rights and choices. If you do not agree with our policies and practices, please do
not use our Services. If you still have any questions or concerns, please contact us at info@espenev.com .
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice,
but you can find out more details about any of these topics by clicking the link following
each key point or by using our table of contents below to find the section you are looking
for. You can also click here to go directly to our table of
contents.
What
personal information do we process? When you visit, use, or navigate our Services, we
may process personal information depending on how you interact with
Espen Technology Inc.
and the Services, the choices you make, and the
products and features you use. Click
here to learn more.
Do we
process any sensitive personal information?
We may process sensitive personal information when necessary with
your consent or as otherwise permitted by applicable law. Click
here to learn more.
Do we
receive any information from third parties?
We may receive information from public databases, marketing
partners, social media platforms, and other outside sources. Click
here to learn more.
How do
we process your information? We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud prevention, and to comply with
law. We may also process your information for other purposes with your consent. We process your
information only when we have a valid legal reason to do so. Click here to learn more.
In
what situations and with which parties do we share personal
information? We may share information in specific situations and with specific third parties. Click here to learn more.
How do
we keep your information safe? We have
organizational and technical processes and procedures
in place to protect your personal information. However, no electronic transmission over the internet
or information storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal,
or modify your information. Click here to learn more.
What
are your rights? Depending on where you are located geographically, the applicable
privacy law may mean you have certain rights regarding your personal information.
Click here to learn more.
How do
I exercise my rights? The easiest way to exercise your rights is by filling out our
data subject request form available here:
http://www.espenev.com/contact/
, or by contacting us. We will consider and act upon any request in
accordance with applicable data protection laws.
Want to learn
more about what
Espen Technology Inc.
does with any information we collect? Click
here to review the notice in full.
TABLE OF
CONTENTS
1. WHAT INFORMATION DO WE
COLLECT?
Personal information you disclose to us
In
Short: We collect
personal information that you provide to
us.
We collect personal information that you voluntarily provide to us
when you
express an interest in obtaining information
about us or our products and Services, when you participate in activities on the Services, or
otherwise when you contact us.
Personal Information Provided by You. The personal
information that we collect depends on the context of your interactions with us and the
Services, the choices you make, and the products and features you use. The personal information
we collect may include the following:
-
names
-
phone numbers
-
email addresses
-
mailing addresses
-
job titles
-
contact preferences
-
contact or authentication data
-
billing addresses
-
debit/credit card numbers
Sensitive Information.
When necessary, with your consent or as otherwise permitted by
applicable law, we process the following categories of sensitive information:
-
financial data
-
credit worthiness data
-
social security numbers or other government identifiers
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes to such personal
information.
Information automatically collected
In
Short: Some
information — such as your Internet Protocol (IP) address and/or browser and
device characteristics — is collected automatically when you visit our
Services.
We automatically collect certain information when you visit, use,
or navigate the Services. This information does not reveal your specific identity (like your
name or contact information) but may include device and usage information, such as your IP
address, browser and device characteristics, operating system, language preferences, referring
URLs, device name, country, location, information about how and when you use our Services, and
other technical information. This information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and reporting
purposes.
Like many businesses, we also collect information through cookies
and similar technologies.
The information we collect includes:
- Log and Usage Data. Log and usage data is
service-related, diagnostic, usage, and performance information our servers automatically
collect when you access or use our Services and which we record in log files. Depending on
how you interact with us, this log data may include your IP address, device information,
browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files
viewed, searches, and other actions you take such as which features you use), device event
information (such as system activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
- Device Data. We collect device data such as
information about your computer, phone, tablet, or other device you use to access the
Services. Depending on the device used, this device data may include information such as
your IP address (or proxy server), device and application identification numbers, location,
browser type, hardware model, Internet service provider and/or mobile carrier, operating
system, and system configuration information.
- Location Data. We collect location data such as
information about your device's location, which can be either precise or imprecise. How much
information we collect depends on the type and settings of the device you use to access the
Services. For example, we may use GPS and other technologies to collect geolocation data
that tells us your current location (based on your IP address). You can opt out of allowing
us to collect this information either by refusing access to the information or by disabling
your Location setting on your device. However, if you choose to opt out, you may not be able
to use certain aspects of the Services.
Information collected from other sources
In Short: We may
collect limited data from public databases, marketing partners,
and other outside
sources.
In order to enhance our ability to provide relevant marketing,
offers, and services to you and update our records, we may obtain information about you from
other sources, such as public databases, joint marketing partners, affiliate programs, data
providers,
and from other third parties. This information includes
mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP)
addresses, social media profiles, social media URLs, and custom profiles, for purposes of
targeted advertising and event promotion.
2. HOW DO WE PROCESS YOUR
INFORMATION?
In Short: We
process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with
law. We may also process your information for other purposes with your
consent.
We process your personal information for a variety of
reasons, depending on how you interact with our Services, including:
More information about our data
collection and sharing practices
can be found in this privacy
notice .
Espen Technology
Inc.
has not disclosed or
sold any personal
information to third
parties for a business
or commercial purpose in
the preceding twelve
(12) months.
Espen
Technology
Inc.
will
not sell personal
information in the
future belonging to
website visitors, users,
and other
consumers.
Espen
Technology
Inc.
Fely Orozco
12257 Florence
Ave.
Santa Fe
Springs
, CA
90670
United States
- To deliver and facilitate delivery of services to
the user. We may process your information to provide you with the
requested service.
- To respond to user inquiries/offer support to
users. We may process your information to respond to your
inquiries and solve any potential issues you might have with the requested
service.
- To
and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To request
feedback. We may process your information when
necessary to request feedback and to contact you about your use
of our Services.
- To send you marketing and
promotional communications. We may process the
personal information you send to us for our marketing purposes, if
this is in accordance with your marketing preferences. You can opt
out of our marketing emails at any time. For more information, see
" WHAT ARE YOUR PRIVACY RIGHTS? " below).
- To post testimonials. We post testimonials on
our Services that may contain personal information.
- To evaluate and
improve our Services, products, marketing,
and your experience. We may process
your information when we believe it is necessary
to identify usage trends, determine the
effectiveness of our promotional campaigns, and
to evaluate and improve our Services, products,
marketing, and your experience.
- To identify
usage trends. We may process
information about how you use our Services to
better understand how they are being used so we
can improve them.
- To
determine the effectiveness of our
marketing and promotional
campaigns. We may process your
information to better understand how to
provide marketing and promotional campaigns
that are most relevant to you.
- To
comply with our legal
obligations. We may process
your information to comply with our
legal obligations, respond to legal
requests, and exercise, establish, or
defend our legal rights.
3. WHAT LEGAL BASES DO WE RELY ON TO
PROCESS YOUR
INFORMATION?
In
Short: We only
process your personal information
when we believe it is necessary and
we have a valid legal reason (i.e.
,
legal basis) to do so under
applicable law, like with your
consent, to comply with laws, to
provide you with services to enter
into or
fulfill our contractual obligations,
to protect your rights, or to fulfill our legitimate business
interests.
If
you are located in Canada,
this section applies to
you.
We may process
your information if you have given us
specific permission (i.e. , express consent) to use your
personal information for a specific
purpose, or in situations where your
permission can be inferred (i.e. , implied consent). You can
withdraw your consent at any time.
Click here to learn
more.
In some
exceptional cases, we may be legally
permitted under applicable law to
process your information without your
consent, including, for
example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For
investigations and fraud detection
and prevention
- For business
transactions provided certain
conditions are met
- If it is
contained in a witness statement and
the collection is necessary to
assess, process, or settle an
insurance claim
- For
identifying injured, ill, or
deceased persons and communicating
with next of kin
- If we have
reasonable grounds to believe an
individual has been, is, or may be
victim of financial abuse
- If it is
reasonable to expect collection and
use with consent would compromise
the availability or the accuracy of
the information and the collection
is reasonable for purposes related
to investigating a breach of an
agreement or a contravention of the
laws of Canada or a province
- If
disclosure is required to comply
with a subpoena, warrant, court
order, or rules of the court
relating to the production of
records
- If it
was produced by an individual in the
course of their employment,
business, or profession and the
collection is consistent with the
purposes for which the information
was produced
- If the
collection is solely for
journalistic, artistic, or literary
purposes
- If the
information is publicly available
and is specified by the
regulations
4. WHEN AND WITH WHOM
DO WE SHARE YOUR
PERSONAL
INFORMATION?
In
Short: We
may share information in
specific situations described in
this section and/or with the
following third
parties.
We may need to share your personal
information in the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- When
we use Google Maps Platform
APIs. We may share your
information with certain Google Maps
Platform APIs (e.g.
, Google Maps API, Places API). To find out more about Google’s Privacy Policy, please refer to this link.
- Business
Partners. We may
share your information with our
business partners to offer you
certain products, services, or
promotions.
5. DO WE
USE
COOKIES
AND
OTHER
TRACKING
TECHNOLOGIES?
In
Short: We
may use cookies and
other tracking
technologies to
collect and store
your
information.
We may use cookies and
similar tracking
technologies (like web
beacons and pixels) to
access or store
information. Specific
information about how we
use such technologies
and how you can refuse
certain cookies is set
out in our Cookie
Notice
.
6. HOW LONG
DO WE
KEEP
YOUR
INFORMATION?
In
Short: We
keep your
information for as
long as necessary to
fulfill the purposes
outlined in this
privacy notice
unless otherwise
required by
law.
We will only keep your
personal information for
as long as it is
necessary for the
purposes set out in this
privacy notice, unless a
longer retention period
is required or permitted
by law (such as tax,
accounting, or other
legal requirements). No
purpose in this notice
will require us keeping
your personal
information for longer
than
2 years
.
When we have no ongoing
legitimate business need
to process your personal
information, we will
either delete or anonymize such
information, or, if this
is not possible (for
example, because your
personal information has
been stored in backup
archives), then we will
securely store your
personal information and
isolate it from any
further processing until
deletion is
possible.
7. HOW DO
WE KEEP
YOUR
INFORMATION
SAFE?
In
Short: We
aim to protect your
personal information
through a system of
organizational
and technical
security
measures.
We have implemented
appropriate and
reasonable technical and
organizational security
measures designed to
protect the security of
any personal information
we process. However,
despite our safeguards
and efforts to secure
your information, no
electronic transmission
over the Internet or
information storage
technology can be
guaranteed to be 100%
secure, so we cannot
promise or guarantee
that hackers,
cybercriminals, or other
unauthorized third parties
will not be able to
defeat our security and
improperly collect,
access, steal, or modify
your information.
Although we will do our
best to protect your
personal information,
transmission of personal
information to and from
our Services is at your
own risk. You should
only access the Services
within a secure
environment.
8. DO WE
COLLECT
INFORMATION
FROM
MINORS?
In
Short: We
do not knowingly
collect data from or
market to children
under 18 years of
age.
We do not knowingly solicit
data from or market to
children under 18 years
of age. By using the
Services, you represent
that you are at least 18
or that you are the
parent or guardian of
such a minor and consent
to such minor
dependent’s use of the
Services. If we learn
that personal
information from users
less than 18 years of
age has been collected,
we will deactivate the
account and take
reasonable measures to
promptly delete such
data from our records.
If you become aware of
any data we may have
collected from children
under age 18, please
contact us at
info@espenev.com
.
9. WHAT ARE
YOUR
PRIVACY
RIGHTS?
In
Short:
In
some regions, such
as Canada , you have
rights that allow
you greater access
to and control over
your personal
information.
You
may review, change,
or terminate your
account at any
time.
In some regions (like Canada ), you have
certain rights under
applicable data
protection laws. These
may include the right
(i) to request access
and obtain a copy of
your personal
information, (ii) to
request rectification or
erasure; (iii) to
restrict the processing
of your personal
information; and (iv) if
applicable, to data
portability. In certain
circumstances, you may
also have the right to
object to the processing
of your personal
information. You can
make such a request by
contacting us by using
the contact details
provided in the section
"
HOW
CAN YOU CONTACT US
ABOUT THIS
NOTICE?
" below.
We will consider and act
upon any request in
accordance with
applicable data
protection
laws.
If you are located in the
EEA or UK and you
believe we are
unlawfully processing
your personal
information, you also
have the right to
complain to your local
data protection
supervisory authority.
You can find their
contact details here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in
Switzerland, the contact
details for the data
protection authorities
are available here:
https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing
your
consent:
If we are relying on
your consent to process
your personal
information, which may be
express and/or implied
consent depending on the
applicable law, you have the
right to withdraw your
consent at any time. You
can withdraw your
consent at any time by
contacting us by using
the contact details
provided in the section
"
HOW
CAN YOU CONTACT US
ABOUT THIS
NOTICE?
" below .
However,
please note that this will
not affect the lawfulness of
the processing before its
withdrawal, nor when applicable law
allows, will it affect the
processing of your personal
information conducted in
reliance on lawful
processing grounds other
than consent.
Opting
out of marketing and
promotional
communications: You
can unsubscribe from our
marketing and promotional
communications at any time
by clicking on the
unsubscribe link in the
emails that we send,
or by contacting us
using the details provided
in the section "
HOW CAN YOU CONTACT US
ABOUT THIS
NOTICE?
" below. You will then
be removed from the
marketing lists. However, we
may still communicate with
you — for example, to send
you service-related messages
that are necessary for the
administration and use of
your account, to respond to
service requests, or for
other non-marketing
purposes.
Cookies and
similar
technologies:
Most Web browsers are
set to accept cookies by
default. If you prefer,
you can usually choose
to set your browser to
remove cookies and to
reject cookies. If you
choose to remove cookies
or reject cookies, this
could affect certain
features or services of
our Services. To opt out
of interest-based
advertising by
advertisers on our
Services visit http://www.aboutads.info/choices/.
If
you have questions or
comments about your privacy
rights, you may email us at
info@espenev.com
.
10. CONTROLS
FOR
DO-NOT-TRACK
FEATURES
Most web browsers and some
mobile operating systems
and mobile applications
include a Do-Not-Track (
"DNT" ) feature or
setting you can activate
to signal your privacy
preference not to have
data about your online
browsing activities
monitored and collected.
At this stage no uniform
technology standard for
recognizing and implementing
DNT signals has been
finalized . As such, we do
not currently respond to
DNT browser signals or
any other mechanism that
automatically
communicates your choice
not to be tracked
online. If a standard
for online tracking is
adopted that we must
follow in the future, we
will inform you about
that practice in a
revised version of this
privacy
notice.
11. DO
CALIFORNIA
RESIDENTS
HAVE
SPECIFIC
PRIVACY
RIGHTS?
In
Short: Yes,
if you are a
resident of
California, you are
granted specific
rights regarding
access to your
personal
information.
California Civil Code
Section 1798.83, also
known as the "Shine The Light"
law, permits our
users who are California
residents to request and
obtain from us, once a
year and free of charge,
information about
categories of personal
information (if any) we
disclosed to third
parties for direct
marketing purposes and
the names and addresses
of all third parties
with which we shared
personal information in
the immediately
preceding calendar year.
If you are a California
resident and would like
to make such a request,
please submit your
request in writing to us
using the contact
information provided
below.
If you are under 18 years
of age, reside in
California, and have a
registered account with
Services, you have the
right to request removal
of unwanted data that
you publicly post on the
Services. To request
removal of such data,
please contact us using
the contact information
provided below and
include the email
address associated with
your account and a
statement that you
reside in California. We
will make sure the data
is not publicly
displayed on the
Services, but please be
aware that the data may
not be completely or
comprehensively removed
from all our systems
(e.g. , backups,
etc.).
CCPA
Privacy
Notice
The
California
Code of
Regulations
defines
a
"resident"
as:
(1) every individual who is
in the State of
California for other
than a temporary or
transitory purpose
and
(2) every individual who is
domiciled in the State
of California who is
outside the State of
California for a
temporary or transitory
purpose
All other individuals are
defined as "non-residents."
If this definition of "resident" applies to you,
we must adhere to
certain rights and
obligations regarding
your personal
information.
What categories of
personal information
do we
collect?
We have collected the
following categories of
personal information in
the past twelve (12)
months:
Category | Examples | Collected |
A.
Identifiers
|
Contact
details,
such as
real
name,
alias,
postal
address,
telephone
or
mobile
contact
number,
unique
personal
identifier,
online
identifier,
Internet
Protocol
address,
email
address,
and
account
name
|
|
B. Personal
information
categories
listed
in the
California
Customer
Records
statute
|
Name,
contact
information,
education,
employment,
employment
history,
and
financial
information
|
YES
|
C. Protected
classification
characteristics
under
California
or
federal
law
|
Gender and
date of
birth
|
|
D. Commercial
information
|
Transaction
information,
purchase
history,
financial
details,
and
payment
information
|
|
E. Biometric
information
|
Fingerprints
and
voiceprints
|
|
F. Internet
or other
similar
network
activity
|
Browsing
history,
search
history,
online
|
|
G. Geolocation
data
|
Device
location
|
|
H. Audio,
electronic,
visual,
thermal,
olfactory,
or
similar
information
|
Images and
audio,
video or
call
recordings
created
in
connection
with our
business
activities
|
|
I. Professional
or
employment-related
information
|
Business
contact
details
in order
to
provide
you our
services
at a
business
level or
job
title,
work
history,
and
professional
qualifications
if you
apply
for a
job with
us
|
|
J. Education
Information
|
Student
records
and
directory
information
|
|
K. Inferences
drawn
from
other
personal
information
|
Inferences
drawn
from any
of the
collected
personal
information
listed
above to
create a
profile
or
summary
about,
for
example,
an
individual’s
preferences
and
characteristics
|
|
We may also collect other
personal information
outside of these
categories instances
where you interact with
us in person, online, or
by phone or mail in the
context of:
- Receiving help through
our customer support
channels;
- Participation in
customer surveys or
contests;
and
- Facilitation in the
delivery of our
Services and to
respond to your
inquiries.
How do we use and
share your personal
information?
You may contact us
by email
at info@espenev.com
,
by calling
toll-free at
562-529-2938
,
by
visiting
http://www.espenev.com/contact/
,
or by referring to the contact
details at the bottom of this
document.
If you are using an authorized agent to
exercise your right to
opt out we may deny a
request if the authorized agent does not
submit proof that they
have been validly authorized to act on your
behalf.
Will your
information be
shared with anyone
else?
We may disclose your
personal information
with our service
providers pursuant to a
written contract between
us and each service
provider. Each service
provider is a for-profit
entity that processes
the information on our
behalf.
We may use your personal
information for our own
business purposes, such
as for undertaking
internal research for
technological
development and
demonstration. This is
not considered to be
"selling" of your personal
information.
Your rights with
respect to your
personal
data
Right to request
deletion of the data
— Request to
delete
You can ask for the
deletion of your
personal information. If
you ask us to delete
your personal
information, we will
respect your request and
delete your personal
information, subject to
certain exceptions
provided by law, such as
(but not limited to) the
exercise by another
consumer of his or her
right to free speech,
our compliance
requirements resulting
from a legal obligation,
or any processing that
may be required to
protect against illegal
activities.
Right to be informed —
Request to
know
Depending on the
circumstances, you have
a right to know:
- whether we collect and
use your personal
information;
- the categories of
personal information
that we
collect;
- the purposes for which
the collected
personal information
is used;
- whether we sell your
personal information
to third
parties;
- the categories of
personal information
that we sold or
disclosed for a
business
purpose;
- the categories of third
parties to whom the
personal information
was sold or
disclosed for a
business purpose;
and
- the business or
commercial purpose
for collecting or
selling personal
information.
In accordance with
applicable law, we are
not obligated to provide
or delete consumer
information that is
de-identified in
response to a consumer
request or to
re-identify individual
data to verify a
consumer
request.
Right to
Non-Discrimination
for the Exercise of
a Consumer’s Privacy
Rights
We will not discriminate
against you if you
exercise your privacy
rights.
Verification
process
Upon receiving your
request, we will need to
verify your identity to
determine you are the
same person about whom
we have the information
in our system. These
verification efforts
require us to ask you to
provide information so
that we can match it
with information you
have previously provided
us. For instance,
depending on the type of
request you submit, we
may ask you to provide
certain information so
that we can match the
information you provide
with the information we
already have on file, or
we may contact you
through a communication
method (e.g. , phone or email)
that you have previously
provided to us. We may
also use other
verification methods as
the circumstances
dictate.
We will only use personal
information provided in
your request to verify
your identity or
authority to make the
request. To the extent
possible, we will avoid
requesting additional
information from you for
the purposes of
verification. However,
if we cannot verify your
identity from the
information already
maintained by us, we may
request that you provide
additional information
for the purposes of
verifying your identity
and for security or
fraud-prevention
purposes. We will delete
such additionally
provided information as
soon as we finish
verifying
you.
Other privacy
rights
- You may object to the
processing of your
personal
information.
- You may request
correction of your
personal data if it
is incorrect or no
longer relevant, or
ask to restrict the
processing of the
information.
- You can designate an
agent to make a request under the CCPA on your behalf. We may deny a request from an agent that does not submit proof that they have been validly authorized
- You may request to opt
out from future
selling of your
personal information
to third parties.
Upon receiving an
opt-out request, we
will act upon the
request as soon as
feasibly possible,
but no later than
fifteen (15) days
from the date of the
request
submission.
To exercise these rights,
you can contact
us
by
email at
info@espenev.com
,
by
calling
toll-free at
562-529-2938
,
by
visiting
http://www.espenev.com/contact/
,
or by referring to the contact
details at the bottom of this
document. If you have a
complaint about how we handle
your data, we would like to hear
from you.
12. DO WE
MAKE
UPDATES
TO THIS
NOTICE?
In
Short: Yes,
we will update this
notice as necessary
to stay compliant
with relevant
laws.
We may update this privacy
notice from time to
time. The updated
version will be
indicated by an updated
"Revised" date and the
updated version will be
effective as soon as it
is accessible. If we
make material changes to
this privacy notice, we
may notify you either by
prominently posting a
notice of such changes
or by directly sending
you a notification. We
encourage you to review
this privacy notice
frequently to be
informed of how we are
protecting your
information.
13. HOW CAN
YOU
CONTACT
US ABOUT
THIS
NOTICE?
If you have questions or
comments about this
notice, you may
contact
our Data Protection
Officer (DPO) ,
Fely Orozco
,
by email
at
info@espenev.com
, by phone
at 5620529-2938
,
or by
post
to:
14. HOW CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE DATA
WE
COLLECT
FROM
YOU?
Based on the applicable
laws of your country,
you may have the right
to request access to the
personal information we
collect from you, change
that information, or
delete it in some
circumstances. To
request to review,
update, or delete your
personal information,
please visit: http://www.espenev.com/contact/
.